Privacy
How we handle personal information.
Last updated: August 2026
Our commitment
Limitless Care Group respects the privacy, dignity and confidentiality of participants, families, carers, workers and people who interact with our service.
Information we may collect
This may include contact details, referral information, support needs, goals and preferences, service records, billing or plan-management information, feedback and information reasonably required to provide or coordinate supports.
How we use information
We may use personal information to respond to enquiries, arrange and deliver supports, communicate with authorised people in a participant's support network, maintain records, manage billing, improve services and meet applicable legal, safeguarding and regulatory obligations.
Sharing and security
We do not disclose personal information unnecessarily. We take reasonable steps to protect information and limit access to people who require it for their role. Information may be shared where appropriately authorised, with consent where required, or where permitted or required by law.
Access and correction
You may contact us to request access to personal information we hold about you or ask us to correct inaccurate or outdated information, subject to applicable requirements.
Website enquiries
Information submitted through our website is used to respond to your enquiry. Please avoid including unnecessary highly sensitive information in your initial message.
Contact
Email info@limitlesscaregroup.com.au or call 0431 626 523.
This page is a public-facing summary and should operate alongside Limitless Care Group's internal privacy, consent and records-management procedures.